SHIPPING

We endeavour to dispatch all products ordered within 48 hours of order being placed and the order has been placed and accepted by us. You will be given an indication of the expected delivery time once your order is placed online. We ensure seamless transit of each order up until it is delivered to you or is collected.

DELIVERY CHARGES

All orders are delivered for free of charge within India only.

DELIVERY TIME

This may vary depending on the delivery location and services of our logistics partner. However, we endeavour to deliver orders within 3 to 7 Business days (excludes public holidays).

DELIVERY AREAS

We deliver to select Indian Cities. For further information please contact our  Concierge Team.

PAYMENT MODE

You can pay by Cash on Delivery (COD) or can pay online through Internet banking, Visa, Master, Amex Card, Rupay Debit/Credit cards, UPI, IMPS.

CASH ON DELIVERY

Is available for orders worth Rs 500/- to Rs. 50,000/- This option may not be available in delivery areas where our logistics partner is unable to service this facility. Please enter the Pin-code in the address page to check the availability of this facility. Delivery of the order will be attempted thrice to the shipping address. On exceeding the delivery failure/rejection limit, cash on delivery (COD) option will be deactivated and only prepaid payment will be accepted for further orders.

EXPRESS DELIVERY:

• Products eligible for Express Delivery are tagged accordingly on the website. Availability is subject to product stock and pin code serviceability on product page & checkout page.
• Orders must be placed before 2:00 PM to avail the Express Delivery option to receive it within 72 hours.
• All the time and hours mentioned are business hours. Working days/hours or business days/hours according to The Collective is Monday 00:00 hours to Saturday 23:59:59 hours.
• Only certain pin codes are eligible for the express delivery option. Please check availability of express delivery options for your pin code on the product page or at checkout.
• Express delivery timelines may be affected due to Sundays and other regional/national holidays
• Express delivery is subject to customer availability at the address and the delivery option applies to attempted delivery by the promised date.
• We are constantly working to expand our coverage. Please check availability of express delivery options for your pin code on the product page or at check out