PRIVACY & COOKIE POLICY

THE COLLECTIVE is committed to protecting the privacy of its online Clients in providing a secure Online Shop for electronic commerce transactions.

When ordering products from THE COLLECTIVE’s Online Shop, You will be asked to provide personal information including your name, delivery address, telephone number, product selections as well as payment card details. All the Personal Information provided by you will be used to process your orders and is collected with your knowledge and express authorization upon opening an Online Shop account. Consequently, some of this information will be shared with our partners, and in particular shipping and payment gateway vendors.

Information provided at the time of making an order will be used to process the order including payment and delivery. If you have activated the consent box, you will also receive information on our products and promotions we feel may be of interest to you.

Your Personal information may also be used for marketing research relating to THE COLLECTIVE. It will not be used for any unsolicited communication to users unless so authorized by them. THE COLLECTIVE will use its best endeavours to ensure that such data is kept secure at all times. Unless required to do so by law, THE COLLECTIVE will not otherwise share, sell or distribute any of the Personal information you provide to us without your consent in writing and upon request, THE COLLECTIVE will remove users' personal information from its database thereby cancelling their online account. Upon request by sending an e-mail to: thecollective@abfrl.adityabirla.com or a letter by registered post to: Customer Care, The Collective, 3rd Floor, Gayathri Tech Park, KIADB Industrial Area, Whitefield, Bangalore, Karnataka”, You may access, rectify, cancel and/or request that any erroneous information concerning your Personal Data be corrected in particular in the event that your personal details change.

THE COLLECTIVE, from time to time, may collect information about your usage of our website related with THE COLLECTIVE preferences. We will use and analyse the collected information to administer, support, improve and develop our business to provide you with the best service and this information may be shared with our partner suppliers for analytical purposes only.

We use cookies to help keep track of your current shopping session and shopping basket content. If you do not accept cookies, you will unable to use the Online Shop.

Any further doubt, query or suggestions relating to any services provided through the Website should either be e-mailed to thecollective@abfrl.adityabirla.com or sent to:

Customer Care, The Collective,
3rd Floor, Gayathri Tech Park, KIADB Industrial Area,
Whitefield, Bangalore, Karnataka

We trust our privacy policy demonstrates our commitment to protecting your privacy.

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future. These cookies enable you to browse the website and use our features such as shopping baskets and wish lists. We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience. When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you. These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you: (i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

(ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by The Collective.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail.

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